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Suppliers seeing an error in the Ship to Address in iSupplier when trying to Acknowledge Purchase Orders (Doc ID 2855414.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle iSupplier Portal - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9
iSupplier Page Error in Acknowledgement


Suppliers seeing an error in the Ship to Address in iSupplier when trying to Acknowledge Purchase Orders

ERROR
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Exception Details.
oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-01403: no data found ORA-06512: at line 1

 

STEPS
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The issue can be reproduced at will with the following steps:
1. iSupplier Portal Responsibility
2. Order tab, search for an order and open the order by clicking on the hyperlink.
3. In the Order Information page that opens, the Ship-To Address page shows the error message.

 

Changes

 

Upgrade from 12.1.3 to 12.2.9....

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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