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Italy localization: Mismatch of line and header amount for AR CM with Bollo line (Doc ID 2855586.1)

Last updated on JUNE 12, 2023

Applies to:

EMEA Add-on Localizations - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
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AR Credit memo with IT bollo amount has issue with invoice header and line amounts.
As they are not matching it is causing an issue with accounting.
Looking for a data fix to correct the invoice header and line amounts. 

Steps for replication
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1. Create a RMA order where this has IT Bollo line.
2. AR Credit memo gets generated.
3. Observed that for the generated AR CM, the header and line amounts are not matching. 


Cause

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In this Document
Symptoms
Cause
Solution
References


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