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R12:OIE: Clicking On Policy To Activate, Only Activates Partially (Doc ID 2855602.1)

Last updated on MARCH 15, 2022

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, iExpenses

ACTUAL BEHAVIOR
---------------
When clicking on policy to make it Fully active, it only activates partially

Once the policy is configured, when clicking on Activate, than it should show the policy Fully active, but instead it is showing Partially active.

EXPECTED BEHAVIOR
-----------------------
Once the schedule is activated, it should be with status Fully active

STEPS
-----------------------

The issue can be reproduced at will with the following steps:

1. Responsibility: Internet Expense Setup and Administration
2. Access Internet Expense Setup
3. Duplicate an existing schedule in Accommodation policy
4. Access policy and configure it for the new period
5. Hit the Activate button

 


BUSINESS IMPACT
-----------------------
Due to this issue, users cannot benefit from the scheduled rules.

Changes

 Old policy was duplicated and a new period was configured in the new policy.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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