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MFS Login Errors After 19c DB Upgrade: ORA-00955:Name is Already Used by an Existing Object (Doc ID 2857364.1)

Last updated on MARCH 22, 2022

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Mobile Field Service - Version 12.2.6 and later

After upgrading to 19c DB version, when users login to MFS, the following error is displayed.


ERROR
-----------------------
Exception thrown in servlet getCryptoCreds method:
ORA-00955:name is already used by an existing object
ORA-06512: at "APPS.CSM_HTML5_PKG", line 168
ORA-06512: at "APPS.CSM_HTML5_PKG", line 108
ORA-06512: at "APPS.CSM_HTML5_PKG", line 64
ORA-06512: at "APPS.CSM_HTML5_PKG", line 73
ORA-06512: at "APPS.CSM_HTML5_PKG", line 145
ORA-06512: at "APPS.CSM_HTML5_PKG", line 5410

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Login to MFS


Changes

 Upgraded database to 19c version.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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