My Oracle Support Banner

Unable To Download Timecard Template Error Failure of WebServer Bridge No backend server available for connection (Doc ID 2857579.1)

Last updated on APRIL 09, 2024

Applies to:

Oracle Time and Labor - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Oracle Time and Labor Rules

In the upgraded 12.2.10 instance, When we try to download the time card template it keeps on loading. It does not get downloaded and Some time ends with error

Error on Page:

Failure of WebServer Bridge No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Self Service time Responsibility
2. Template
3. Select Template
4. Download

 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.