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Activity Created From A Work Order Does Not Give Useful Error Message Via Activity Workbench (Doc ID 2858183.1)

Last updated on MARCH 24, 2022

Applies to:

Oracle Enterprise Asset Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

After applying patch 32847141:R12.EAM.C, creating Activity from the Work Order as source produces appropriate error message.
This works from the Work Order form if users go to Tools / Create Activity. Usert get a useful error message.
However, users do not get the same error message when creating an activity from the Activity Workbench.

EXPECTED BEHAVIOR

Both forms (Work Orders & Activity Workbench) should behave the same by producing useful error message.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Navigate to Work Orders form.
3. After applying patch 32847141:R12.EAM.C, creating Activity from the Work Order as source gives error. This works from the Work Order form as useful error message is displayed.
4. However, users do not get the same error message when creating an activity from the Activity Workbench. Both forms should behave the same.
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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