My Oracle Support Banner

IEX: Territory Assignment Fails with Total is not a Valid Level (Doc ID 2858561.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Advanced Collections - Version 12.2.10 to 12.2.11 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When running IEX: Territory Management in 12.2.10 or 12.2.11, the following error occurs.


Steps to Reproduce:

Responsibility: Collections Administrator
Navigation
: Submit Request

  1. Submit the IEX: Territory Management for any parameters and view the log file.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.