R12: AP: Cursor Stuck in PO Number Field While Trying to Match PO with Invoice (Doc ID 2858716.1)

Last updated on APRIL 21, 2023

Applies to:

Symptoms

On : 12.2.10 version, Invoice Issues

ACTUAL BEHAVIOR
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When trying to match invoice with Purchase Order at header level, cursor comes back to the PO number field and stuck there.

EXPECTED BEHAVIOR
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After providing the PO number in the Invoice header, system should allow to enter other details.

STEPS
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The issue can be reproduced at will with the following steps:

1. Goto Payables Responsibility, Invoices->Entry

2. Enter Invoice and PO number, Supplier and supplier site will get defaulted and cursor comes back to the PO number field and stuck there.

3. Show Field->Liability Account -> Value is expected but it is NULL.

Changes

Cause

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