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Incorrect Exchange Rate Calculated after Ship Confirm (Doc ID 2858799.1)

Last updated on APRIL 12, 2022

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
During ship confirm, exchange rate is picked from sales order header but not from tax exchange rate entered at tools- India tax details.

This is observed for all transactions with conversion type as "User".


EXPECTED BEHAVIOR
-----------------------
Tax calculation should happen at exchange rate that is updated on India tax details.


Steps for replication
-----------------------

The issue can be reproduced at will with the following steps:

1. India Local Order Management-> Oracle Order Management-> Orders, Returns-> Sales Orders.

    Enter non-INR order with exchange rate type as "User"

2. Go to Tools-> India Tax details and apply relevant GST taxes.

3. Book order, pick release it and create delivery.

4. From Tools ->India Tax details at delivery before ship confirm tax exchange rate is defaulted from sales order header.

5. Update the exchange rate in Tools - India Tax details as per delivery date.

    Tax is re-calculated as per updated exchange rate.

6. Complete ship confirm. Observed that tax gets re-calculated as per previous exchange rate which was defaulted from order header.

  

Cause

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In this Document
Symptoms
Cause
Solution
References


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