Incorrect Exchange Rate Calculated after Ship Confirm
(Doc ID 2858799.1)
Last updated on APRIL 12, 2022
Applies to:
Oracle Financials for India - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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During ship confirm, exchange rate is picked from sales order header but not from tax exchange rate entered at tools- India tax details.
This is observed for all transactions with conversion type as "User".
EXPECTED BEHAVIOR
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Tax calculation should happen at exchange rate that is updated on India tax details.
Steps for replication
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The issue can be reproduced at will with the following steps:
1. India Local Order Management-> Oracle Order Management-> Orders, Returns-> Sales Orders.
Enter non-INR order with exchange rate type as "User"
2. Go to Tools-> India Tax details and apply relevant GST taxes.
3. Book order, pick release it and create delivery.
4. From Tools ->India Tax details at delivery before ship confirm tax exchange rate is defaulted from sales order header.
5. Update the exchange rate in Tools - India Tax details as per delivery date.
Tax is re-calculated as per updated exchange rate.
6. Complete ship confirm. Observed that tax gets re-calculated as per previous exchange rate which was defaulted from order header.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |