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Incorrect Exchange Rate Calculated after Ship Confirm (Doc ID 2858799.1)

Last updated on APRIL 12, 2022

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.


During ship confirm, exchange rate is picked from sales order header but not from tax exchange rate entered at tools- India tax details.

This is observed for all transactions with conversion type as "User".

Tax calculation should happen at exchange rate that is updated on India tax details.

Steps for replication

The issue can be reproduced at will with the following steps:

1. India Local Order Management-> Oracle Order Management-> Orders, Returns-> Sales Orders.

    Enter non-INR order with exchange rate type as "User"

2. Go to Tools-> India Tax details and apply relevant GST taxes.

3. Book order, pick release it and create delivery.

4. From Tools ->India Tax details at delivery before ship confirm tax exchange rate is defaulted from sales order header.

5. Update the exchange rate in Tools - India Tax details as per delivery date.

    Tax is re-calculated as per updated exchange rate.

6. Complete ship confirm. Observed that tax gets re-calculated as per previous exchange rate which was defaulted from order header.



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