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Tax Not Calculating As Expected When Using Sabrix (Doc ID 2859229.1)

Last updated on AUGUST 29, 2023

Applies to:

Oracle E-Business Tax - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Tax Calculation

Tax Not Calculating as Expected

ERROR
sid:559580394: sabrix_tax_o2c.check_errors(+)
sid:559580394: HTTP Error contacting URL:[https://onesource-idt-det-uat-ws.hostedtax.thomsonreuters.com/sabrix/services/taxcalculationservice/2011-09-01/taxcalculationservice]
sid:559580394: ERROR:ORA-20004: HTTP Error contacting URL:[https://onesource-idt-det-uat-ws.hostedtax.thomsonreuters.com/sabrix/services/taxcalculationservice/2011-09-01/taxcalculationservice]
SABRIX_TAX_O2C: CALCULATE()- : ERROR_MESSAGE = ORA-20004: HTTP Error contacting URL:[https://onesource-idt-det-uat-ws.hostedtax.thomsonreuters.com/sabrix/services/taxcalculationservice/2011-09-01/taxcalculationservice]
ZX_API_PUB: ADD_MSG()+
ZX_API_PUB: ADD_MSG()-
Trx_Id: 29047531, Trx_Line_Id: , Error Type: ERROR, Error Message: ORA-20004: HTTP Error contacting URL:[https://onesource-idt-det-uat-ws.hostedtax.thomsonreuters.com/sabrix/services/taxcalculationservice/2011-09-01/taxcalculationservice]
 RETURN_STATUS = E
Incorrect Status returned by ZX_TPI_SERVICES_PKG.call_partner_service. RETURN_STATUS = E
Incorrect Status returned by Ptnr_calculate_tax_pvt. RETURN_STATUS = E
Expected Error exception occurred for Trx_id 29047531

STEPS
The issue can be reproduced at will with the following steps:
1. Receivables responsibility -> Transactions -> Transactions



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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