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Sales Order Will Not Progress To Invoice ORA-20001 Error In Workflow (Doc ID 286013.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Order Management - Version 11.5.10.3 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 13-Mar-2017***



Symptoms

Sales order is a configured order with a fulfillment set.

Several lines are shippable and at status Awaiting Shipping.
Other lines are non shippable and progressed to Fulfilled-Defered.
These lines are in the same fulfillment set.

The line status is awaiting fulfillment on some lines and booked on the other lines.

The OM order diagnostics show the following:

Error Name :-20001: Error Stack: OE_Fulfill_WF.Fulfillment (OEOL, XXX, YYY, RUN Wf_Engine_Util.Function_Call(OE_FULFILL_WF.START_FULFILLMENT, OEOL, XXX, YYY, RUN

 

Cause

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