Termination Quote Stuck At Accepted Status And Throwing Error "The Payment End Date Cannot Exceed The Contract/line End Date". (Doc ID 2861499.1)

Last updated on APRIL 11, 2022

Applies to:

Symptoms

Quote stuck at Accepted and throwing the following error.

ERROR
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The payment end date cannot exceed the contract/line end date




STEPS
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The issue can be reproduced at will with the following steps:

1.(R)Lease Super User-->(N) Lease
2. Partial termination submitted for contract
3. Quote processed until "ACCEPTED" status.
4. Assets got terminated.
4. Termination transaction stuck at last stage, Update Contract/Lines with error.

Changes

Cause

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