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"Reset Approval List" Option is Disabled/Greyed Out in Manage Approvals Page in iProcurement (Doc ID 2861650.1)

Last updated on MAY 13, 2022

Applies to:

Oracle iProcurement - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Approval List and Workflow

ACTUAL BEHAVIOR
---------------
The "Reset approval list" option is greyed out

EXPECTED BEHAVIOR
-----------------------
The "Reset approval list" option required to be enabled to work with approver list group

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. While creating non-catalog request. Add lines to cart
2. Click on "view Cart and Checkout"
3. Enter mandatory information and click on Edit
4. In the Edit and Submit Requisition page, click on "Manage Approvals" button
5. Insert one approver
6. Delete that approver
7. Perform "Change Managerial Approver". Approver list changes.
6. Now click on "Manage Approvals" button. Observe that "Reset Approval List" is greyed out.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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