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Products Not Displayed In More Products Page When Number Of Products Is 11 (Doc ID 2862310.1)

Last updated on APRIL 14, 2022

Applies to:

Oracle Customer Support - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Users are experiencing an issue where if there are a total of 11 products to the More Products screen. Once the 11th product is added to the SR, all the other products disappear from the page.

Steps
(R) Customer Support Specialist
(N) Agent Dashboard

Open SR 284824
Click "More Products" button
Add 11 products.

Only last product is displayed. The rest are not visible.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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