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Total Compensation Statement Printable PDF Errors when Opening (Doc ID 2862855.1)

Last updated on DECEMBER 19, 2022

Applies to:

Oracle Compensation Workbench - Version 12.2 HRMS RUP14 and later
Information in this document applies to any platform.


When attempting to open the Total Compensation Statement PDF, the following error occurs.

PDF Reader could not open pdf
because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Navigate to Employee Self Service > Total Compensation Statement
2. Click ok on the Welcome Page
3. Click on the Printable Statement button
4. Attempt to Open or save and then open.
    Error occurs.




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