My Oracle Support Banner

G-Invoicing - Invalid Charge Account Issue with Projects (Doc ID 2862880.1)

Last updated on APRIL 15, 2022

Applies to:

Oracle iProcurement - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Approval List and Workflow

G-Invoicing - Invalid Charge account issue during IGT PR process during approval

Working on G-Invoicing integration with EBS and applied the patch 33587209:R12.PO.D (Requesting side G-Invoicing solution improvements).

When processing IGT Requisitions as a Requesting Agency, all required details entered while saving after entering line accounts results in getting invalid charge accounts. These accounts are valid and are able to create and process IGT orders from same charge account combinations (POET).

ERROR
-----------------------
"Charge Account is invalid"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to EBS
2.Create IGT requisition in iProcurement
3.Submit Requisition for approval
4. "Charge Account is invalid" error shown

Changes

 Implemented G-Invoicing integration with EBS and applied the patch 33587209:R12.PO.D

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.