My Oracle Support Banner

GST: Not able to Create the Purchase Requisition from i-procurement for India (Doc ID 2863540.1)

Last updated on APRIL 25, 2022

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to create Purchase Requisition for Specific Operating Unit which has more than 30 lines in the cart, the following error occurs.

ERROR
-----------------------
Failure of Web Server Bridge:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add all required lines in cart
(N):- India Local iProcuremnt ->Requisition-> Create should be (N) > India i-Procurement > Requisition > Create. 
2. Try to select the line and edit the charge account. 
3. Page will keep loading and after 10-15 mins page will error out. 
4. Try to create PR for less number of lines no issue, but when try to create PR for more number of lines getting the above issue.  

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.