Multiple Issues with Process Claim Form
(Doc ID 2863712.1)
Last updated on NOVEMBER 10, 2023
Applies to:
Oracle Financials for India - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
Problem Statement
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Multiple issues are observed when accessing process claim form namely:
1. Tax amount vanishes sometimes after claim.
2. Claim amount got doubled after claim.
3. Unable to search AP(Account Payable) invoices, receipts which were already claimed.
Steps to replicate
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These issues cannot be replicated at will, but observed when :-
1. (N) Oracle Financials for India - Recovery Management - Process Recovery.
2. Query for the required transaction by entering the relevant document type where
above issues are observed sporadically.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |