After Upgrade to 12.2.10, FSG Report Is Failing With Error " java.io.UTFDataFormatException: Invalid UTF8 encoding" (Doc ID 2863781.1)

Last updated on OCTOBER 09, 2023

Applies to:

Symptoms

On : 12.2.10 version, Financial Statement Generator

After R12.2.10 upgrade, When user trying to open the FSG Report output , getting below error.

ERROR
-----------------------
This page contains the following errors:
error on line 81 at column 20: PCDATA invalid Char value 8
Below is a rendering of the page up to the first error.

Concurrent Request Log:
---------------------------

Post-processing of request XXXX failed at 13-APR-2022 02:05:20 with the error message:
One or more post-processing actions failed. Consult the OPP service log for details.
 
CONC-POST-PROCESSING RESULTS

-- PUBLISH:
oracle.apps.fnd.cp.opp.PostProcessorException: oracle.apps.fnd.cp.opp.PostProcessorException: oracle.apps.xdo.XDOException
+---------------------------------------+

OPP Log:
---------------------------

Output file was found but is zero sized - Deleted
java.lang.reflect.InvocationTargetException
Caused by: java.io.UTFDataFormatException: Invalid UTF8 encoding.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into General Ledger Responsibility

2. (N) Reports > Request > Financial.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot be able to view financial reports.

Changes

 R12.2.10 upgrade was performed.

Cause

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