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CSFUPDATE Debrief Posting Program Completes With An Error (Doc ID 2864835.1)

Last updated on APRIL 29, 2022

Applies to:

Oracle Field Service - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

The CSF Update Debrief Lines (Debrief Posting Program) sometimes completes with a error message and generates a worklist notification 'Automatic update failed for service request xxxxxxx' even though everything related to the debrief seems to work properly.

Errors

CSFUPDATE: Debrief Posting Program
+---------------------------------------------------------------------------+
..
Debrief header ID: xxxx
l_processed_flag: COMPLETED W/ERRORS
l_debrief_error_status:
l_debrief_error_status:
l_assignment_status_id: 9
l_object_version_number: 12
Concurrent program failed because there is another concurrent program trying to process this debrief (Debrief Number: xxxxx).

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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