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Updating Price Date receiving errors (Doc ID 2865098.1)

Last updated on APRIL 28, 2022

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, MICC Transfer to TSC

For configuration item, when updating price date + request date through mass change for model lines, receiving error: 'sales agreement line is not effective for this request date '


When first updating price date at header. then update the price at line level, error came that 'Ordered Item XXXX' and MSI not on XXX_Pricelist_XXX.



ERROR
-----------------------
'Ordered Item XXXX' and MSI not on XXX_Pricelist_XXX.

or

sales agreement line is not effective for this request date



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
select two lines, update price_date and request_date

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Mass change to update Price Date and Request Date

Cause

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In this Document
Symptoms
Cause
Solution
References


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