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Dispatcher Center Performance Issue when Accessing the Gantt Chart Resources (Doc ID 2865812.1)

Last updated on APRIL 28, 2022

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

The Dispatch Center form in Field Service has a performance issue when loading resources in the Gantt Chart.

STEPS
-------------
The issue can be reproduced at will with the following steps:
1. (R)Field Service Manager
2. (N)Dispatch Center
3. Click n the Gantt icon > Click on Refresh
4. The page Results take 12-55 minutes to return results.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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