Task Prioritization Not Working For WMS Picking Tasks
(Doc ID 2865897.1)
Last updated on OCTOBER 02, 2023
Applies to:
Oracle Warehouse Management - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Task Management , Interleaving
ACTUAL BEHAVIOR
Task prioritization not working correctly for picking tasks.
Users have set up the priorities for the tasks in WMS Control board but system is not working correctly to pick material on required priority basis.
STEPS
The issue can be reproduced at will with the following steps:
1. Go to warehouse management Control Board. (Navigation: Warehouse Manager -> Inquiry -> Warehouse Control Board)
2. Query the order
3. Set the task in ascending order for few lines
4. Save the data
5. Now Go to Mobile screen- Accept any task (Navigation: Tasks -> Interleaved Tasks -> Accept Any task)
6. See that task with lower priority is coming up first instead of highest priority one.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |