My Oracle Support Banner

Task Prioritization Not Working For WMS Picking Tasks (Doc ID 2865897.1)

Last updated on APRIL 29, 2022

Applies to:

Oracle Warehouse Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Task Management , Interleaving

ACTUAL BEHAVIOR

Task prioritization not working correctly for picking tasks.
Users have set up the priorities for the tasks in WMS Control board but system is not working correctly to pick material on required priority basis.


STEPS

The issue can be reproduced at will with the following steps:
1. Go to warehouse management Control Board. (Navigation: Warehouse Manager -> Inquiry -> Warehouse Control Board)
2. Query the order
3. Set the task in ascending order for few lines
4. Save the data
5. Now Go to Mobile screen- Accept any task (Navigation: Tasks -> Interleaved Tasks -> Accept Any task)
6. See that task with lower priority is coming up first instead of highest priority one.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.