Autoinvoice Is Not Able To Create a CM With Inclusive Tax (Doc ID 2866038.1)

Last updated on MAY 20, 2022

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

A Return Merchandise Authorization (RMA) was created in Order Management (OM) and need to be interfaced into Receivables (AR) as a normal financial process.
After Return Merchandise Authorization (RMA) is processed by autoinvoice process, this autoinvoice process ends with error:

The Tax code used is Inclusive Tax Code.

It seems as though the entire Credit Memo amount (Say x = line amount + tax, which is inclusive tax) is getting applied to the Invoice Line Amount ignoring the tax line causing the error.

As a workaround, when AMOUNT_INCLUDES_TAX_FLAG is checked (AMOUNT_INCLUDES_TAX_FLAG = Y), the interface completes with no error. This should not be required as long as the Inclusive Tax is checked.

Steps to Reproduce:
Responsibility: Order Management
Navigation: Orders, Returns > Orders
1. Create a Return Merchandise Authorization (RMA)
2. Interface/Move the Return Merchandise Authorization (RMA) create to Receivables
Responsibility: Receivables
Navigation: Interfaces > Autoinvoice
Run Autoinvoice Master program
Go To: Menu > View > Requests
Find the autoinvoice process executed
Review the log file generated and observed the process ends with the error mentioned before