After Upgrade to 12.2.10, Responsibility Level Personalizations are not Working in the Self Service Control Tab Pages (Doc ID 2866762.1)

Last updated on OCTOBER 03, 2023

Applies to:

Symptoms

Responsibility level personalizations do not work in the Project's 'Control' tab.

Steps to Reproduce:

Verified profile options at both Site and responsibility level

a.  FND: Personalization Region Link Enabled = 'Yes'
b.  Personalize Self-Service Defn = 'Yes'
c.  Disable Self-Service Personal = 'No'
d.  FND: Personalization Seeding Mode = 'Yes'
e.  Create Seeded Personalizations = Yes

1.  Responsibility:  Projects Super User
2.  Query up a project:  Projects: Delivery | Search Projects| query up Project: ED-Work/Work
3.  Control tab | Issue Subtab
4.  The focus was to make the 'Priority' field hidden
5.  Personalize "This table shows issues for the pr..." link under the view drop down
6.  Personalize pencil icon
7.  Set 'Rendered' to False for 'Responsibility: Projects SU, Vision Services USA
8.  Apply | Return to Application
9.  Priority still shows

Changes

 Upgrading from 12.1 to 12.2.10

Cause

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