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R12.2- CWB-Download Button For Allocate Compensation Spreadsheet: Fatal Error (Doc ID 2866853.1)

Last updated on MAY 03, 2022

Applies to:

Oracle Compensation Workbench - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

When attempting to Re-download Excel Spreadsheet within the Allocate Compensation Spreadsheet,
the following error occurs:

ERROR
-----------------------
Fatal error: Please have your system administrator view the bne.log file.
oracle.apps.bne.exception.BneFatalException: A system error has occurred. Have your system administrator view the bne.log file.
Please contact your support representative.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Allocate compensation screen
2. Enter Plan Allocation sheet.
3. Click on Download to Spreadsheet
4. User should be able to successfully download the worksheet
5. Redownload the Excel sheet > Observe Error

Changes

 Upgraded from 12.1 to 12.2 environment.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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