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ITM Adapter Fails with java.lang.OutOfMemoryError: Java heap space (Doc ID 2867444.1)

Last updated on MAY 04, 2022

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ITM Adapter fails with the following error when attempting to send records to GTM
WSH_ITM_REQUEST_CONTROL table does not get processed and the ITM process_flag = 0



ERROR

Exception in thread "Worker1" java.lang.OutOfMemoryError: Java heap space
at java.util.Arrays.copyOf(Arrays.java:2271)
at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:118)
at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:93)
at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:153)
at oracle.xml.parser.v2.XMLOutputStream.flush(XMLOutputStream.java:332)
at oracle.xml.parser.v2.XMLText.print(XMLText.java:1056)


STEPS

1) Responsibility: ITM Adapter Super User

2) Run and of the following services applicable to business with GTM:

Item Synchronization
Party Synchronization
Order Export Compliance
Delivery Export Compliance

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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