My Oracle Support Banner

Remaining Amount in BOE Form is Showing Negative Value (Doc ID 2867452.1)

Last updated on MAY 10, 2022

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
------------------
For a BOE(Bill of Entry) document observed below discrepancies where
a. Remaining amount is shown with negative value.
b. Applied amount in incorrect as it is greater then BOE amount.

Steps for replication
--------------------
This issue cannot be replicated at will but observed with below details as:
1.(N) Oracle Financials for India - Transactions - Enter Bill of Entry.
2.Search for the BOE number.
3.Observed discrepancies where
   i. Remaining amount is showing with negative value.
  ii. Applied Amount is greater than BOE amount.


Expected Behavior
------------------
Expectation is such that the BOE should appear correctly adhering to
 i. Remaining amount cannot be with negative value.
ii. Applied amount is always less than or equal to BOE Amount.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.