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Form Personalization Trigger Stopped Firing After Upgrade From 12.2.9 To 12.2.11 (Doc ID 2868111.1)

Last updated on MAY 09, 2022

Applies to:

Oracle Shipping Execution - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.11 version, Pick Release

ACTUAL BEHAVIOR
---------------
Form Personalization Trigger Stopped Firing After Upgrade From 12.2.9 To 12.2.11

After upgrading from 12.2.9 to 12.2.11, Release Sales Order form WSHFRREL no longer fires the WHEN-NEW-ITEM-INSTANCE trigger for the field Based On Rule.

EXPECTED BEHAVIOR
-----------------------
Behavior in 12.2.11 should be same as 12.2.9 i.e. WHEN-NEW-ITEM-INSTANCE trigger should fire for the field Based On Rule.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Order Management Super User Responsibility
2. Navigate to MENUPATH > Shipping > Release Sales Orders > Release Sales Orders
3. Turn on Show Custom Events via Help > Diagnostics > Custom Code > Show Custom Events
4. Click on Document Set field
5. Trigger fires. It is expected.
6. Click on Based On Rule field
7. Trigger does not fire.

Changes

Upgrade from EBS Release 12.2.9 to EBS Release 12.2.11 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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