AutoInvoice and Receipt Application Error: Revenue Sales Credit Not Equal To Line Amount Or 100% Of Line 1

(Doc ID 286925.1)

Last updated on MARCH 31, 2017

Applies to:

Oracle Receivables - Version: 11.5.9 to 11.5.10.3 - Release: 11.5.10 to 11.5.10
Information in this document applies to any platform.

Symptoms

Setting up new Event-Based Revenue Management functionality for any transaction with "Net Terms greater than 90 days" in order to create and defer revenue automatically on an invoice. However, when run Autoinvoice from Order Management, get the following error:

"APP-AR-11526: Revenue Sales Credit not equal to line amount or 100% of line 1."

Also, unable to update sales credits via the Control Autoinvoice Interface Lines form.

Tried retesting creating new order in OM by manually adding the sales credits at the header and lines level of the sales order. Run Autoinvoice again and error does not occur and transaction is created and the revenue is deferred as expected. However, when try to apply cash to the invoice in order to recognize the revenue, get the same error, i.e.,
"APP-AR-11526: Revenue Sales Credit not equal to line amount or 100% of line 1."

Therefore, cannot save the cash receipt.

Changes

Following setup changes:
Receivables Manager > Setup > System Options > Revenue Policy Tab, set the
threshold days = 90. So when an invoice is created with terms greater than 90
coming from Order Management via AutoInvoice - the revenue should be deferred.
Then when the cash receipt is done, the accounting will reverse automatically
(per documentation) and recognize the previously deferred revenue.

Cause

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