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Processing an Unscheduled Paydown Request Fails in Pricing for Certain Countries (Doc ID 2869272.1)

Last updated on MAY 12, 2022

Applies to:

Oracle Lease and Finance Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to process an Unscheduled Paydown Request for a contract with a customer having a foreign address, the following errors are encountered:

Error
OKL_QA_CHECK_ERROR (PROCESS_NAME=Check Rebook Payment Structure) (EXPLANATION=You can only modify payment frequency, structure or arrears option when the rebook effective date is equal to the contract line start date for XXXXX.)

APP-FND-01934: ORA-01086: savepoint 'PROCESS_PPD_PVT' never established in this session or is invalid
ORA-06512: at "APPS.OKL_API", line 73
ORA-06512: at "APPS.OKL_CS_PRINCIPAL_PAYDOWN_PVT", line 8245
ORA-01086: savepoint 'PROCESS_REBOOK_PVT' never establ in
Package OKL_CS_PRINCIPAL_PAYDOWN_PUB Procedure process_ppd

Steps
1. Using the Lease Center responsibility.
2. Attempt to perform an Unscheduled Paydown Request (the customer refers to this as a Principal Paydown) on a Loan Contract.
3. Sometimes the process works, other times it does not.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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