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WFENG_NOTIFICATION_PERFORMER - 3120 Activity Has no Performer in Requisitions or Purchase Orders - Unable To Print, Fax, Email Purchase Orders Upon Approval (Doc ID 286931.1)

Last updated on AUGUST 23, 2017

Applies to:

Oracle Purchasing - Version 11.5.7 to 12.0.6 [Release 11.5 to 12]
Linux x86
z*OBSOLETE: Microsoft Windows 2000
HP-UX PA-RISC (64-bit)
IBM AIX on POWER Systems (64-bit)
HP-UX PA-RISC (32-bit)
Oracle Solaris on SPARC (64-bit)
Obsolete Linux Intel (64-bit)
IBM AIX on POWER Systems (32-bit)
Oracle Solaris on SPARC (32-bit)
HP Tru64 UNIX
REPORT:POXPPO - Print Purchase Orders
***Checked for relevance on 29-Oct-2014***

Symptoms

When submitting a purchase order  for approval, the document gets approved but it fails to print, email the PO or Notification or fax. Reviewing the wfstatus of the document the workflow is failing with the following exception:

Activity: PO_PO_APPROVED
Result: #EXCEPTION
Error name: WFENG_NOTIFICATION_PERFORMER
Error message: 3120: Activity 'POAPPRV/62497' has no performer.
Error Stack: Wf_Engine_Util.Notification_Send(POAPPRV, 552924-551425, 62497, POAPPRV:PO_PO_HAS_BEEN_APPROVE)
Wf_Engine_Util.Notification(POAPPRV, 552924-551425, 62497, RUN)

The error might occur also in requisitions:
Activity: PO_REQ_APPROVED
Result: #EXCEPTION
Error name: WFENG_NOTIFICATION_PERFORMER
Error message: 3120: Activity 'REQAPPRV/201044' has no performer.
Error stack: Wf_Engine_Util.Notification_Send(REQAPPRV, 12237-262436, 201044, REQAPPRV:PO_REQ_APPROVED_JRAD)
Wf_Engine_Util.Notification(REQAPPRV, 12237-262436, 201044, RUN)

Cause

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