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HIPAA Letter Returns No Output (0 Bytes) (Doc ID 286967.1)

Last updated on MAY 07, 2019

Applies to:

Oracle Advanced Benefits - Version 11.5.8 and later
Information in this document applies to any platform.

Symptoms

Setup has been completed for the generation of the HIPAA Letter. The communication is triggered, but when the process is run to generate the letter, there is no output created.

Message received is: The output file for request 'XXXXXX' is empty (0 bytes).

Cause

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