Transaction Workbench: Application of Credit Memo To A Commitment (Doc ID 287093.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle Receivables - Version 11.5.9 to 11.5.10.3 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.

Symptoms

Following is the scenario:

1) Commitment (Type Deposit) has been entered, amount 100
2) Deposit has been paid by the customer, amount 100
3) Invoice has been entered against this Deposit through the transactions workbench, amount 100

This results in a deposit and invoice balance of 0.00.

4) Now a Credit Memo of amount 30 should be entered for a partial credit of the invoice above.

This Credit Memo should be applied against the invoice to credit it partially and the deposit balance
should be increased by 30, which then can be used for a future invoice.

Through Transactions > Transactions it is not possible to enter the deposit number in field
Commitment at invoice header level as this field is greyed out as soon as you use a transaction class Credit Memo.


Changes

 

Cause

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