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RAXTRX: PRC: Submit Interface Streamline Processes - 'XI:Interface Draft Invoices to AR' Rejects Credit Memo With 'CM date cannot precede the date of the transaction being credited' (Doc ID 2871099.1)

Last updated on MAY 24, 2022

Applies to:

Oracle Project Billing - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

Users are trying to interface a credit memo of a draft invoice. The invoice is processed correctly until autoinvoice import.
The credit memo is getting rejected for the following reasons;

1) CM date cannot precede the date of the transaction being credited (03-FEB-2022)
2) You cannot supply any account assignment for your credit memo transaction when the system option 'Use Invoice Accounting for Credit Memos' is Yes

Customer needs the credit memo to be interfaced to AR.

Steps to Reproduce
-------------------------

  1. Log into a Projects responsibility
  2. Navigate to Billing > Invoice Review
  3. Query the related project number
  4. Select the draft invoice number that you are looking to cancel
  5. Click on the Credit button
  6. Select "Cancel Invoice" option
  7. Click OK
  8. This triggers the PRC: Generate Draft Invoices process for this project
  9. Check the output of the process to see the credit memo invoice number that was created
  10. Navigate to Billing > Invoice Review
  11. Query the related project number
  12. Select the credit memo draft invoice
  13. Click Approve1 button
  14. Save
  15. Click the Release button
  16. Save
  17. Run PRC: Submit Interface Streamline Processes with parameter "XI: Interface Draft Invoice to AR"
  18. Review the Autoimport Invoice program output to see error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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