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Incorrect Amount_Line_Items_Remaining After Unapplying Credit Memo (Doc ID 2871689.1)

Last updated on NOVEMBER 02, 2022

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After changing setup for Create Detailed Distributions= N, upgrade_method = 'R12_MERGE' is stamped on credit memo when unapplying a credit memo from an Invoice and value AR_PAYMENT_SCHEDULES_ALL.AMOUNT_LINE_ITEMS_REMAINING is not reflected correctly.

Steps

Responsibility: Receivables
Navigation:
Transactions > Transactions

  1. Go to Setup> System> Sytem Options and uncheck Create Detailed Distributions (Create Detailed Distributions = N)
  2. Create invoice
  3. Create credit memo against invoice
  4. Verify upgrade_method is null
  5. Apply credit memo to invoice. Upgrade method is now ‘R12_merge’
  6. Unapply credit memo from invoice
  7. Transaction balance al header level also appears unchanged
  8. Payment_schedules_All.Amount_Line_Items_Remaining balance is incorrect

     

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
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References


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