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RC-50013, INS-13001, INS-30060 and Not Supported Operating System Error Message in " dbTechStack" (Doc ID 2871770.1)

Last updated on NOVEMBER 05, 2023

Applies to:

Oracle Applications DBA - Version 12.1.3 and later
Information in this document applies to any platform.


EBS R12.1.3 and DB19c, 

Even though checked Oracle E-Business Suite Installation and Upgrade Notes Release 12 (12.1.1) for Linux x86-64 (Doc ID 761566.1) and using a certified OS (Red Hat Enterprise 7), post-clone script of DB tier failed with RC-50013 and an error message "not supported on this operating system".



[AutoConfig Error Report]
The following report lists errors AutoConfig encountered during each
phase of its execution. Errors are grouped by directory and phase.
The report format is:

  AutoConfig could not successfully execute the following scripts:
  Directory: /oracle/<Instance>/db/tech_st/19c/perl/bin/perl -I /oracle/<Instance>/db/tech_st/19c/perl/lib/5.28.1 -I /oracle/<Instance>/db/tech_st/19c/perl/lib/site_perl/5.28.1 -I /oracle/<Instance>/db/tech_st/19c/appsutil/perl /oracle/<Instance>/db/tech_st/19c/appsutil/clone INSTE8_APPLY 1

AutoConfig is exiting with status 1

RC-50013: Fatal: Instantiate driver did not complete successfully.


WARNING: [May 17, 2022 3:57:56 PM] [WARNING] [INS-13001] Oracle Database is not supported on this operating system. Installer will not perform prerequisite checks on the system.
  CAUSE: This operating system may not have been in the certified list at the time of the release of this software.
  ACTION: Refer to My Oracle Support portal for the latest certification information for this operating system. Proceed with the installation if the operating system has been certified after the release of this software..
Refer associated stacktrace #oracle.install.commons.util.exception.AbstractErrorAdvisor:3360
INFO: [May 17, 2022 3:57:56 PM] Advice is CONTINUE
WARNING: [May 17, 2022 3:57:56 PM] Advised to ignore target environment verification errors.
INFO: [May 17, 2022 3:57:56 PM] Completed validating state
INFO: [May 17, 2022 3:57:56 PM] failed to check the groups on the local node.
Refer associated stacktrace #oracle.install.library.util.MachineInfo:6444
SEVERE: [May 17, 2022 3:57:56 PM] [FATAL] [INS-30060] Check for group existence failed.
  CAUSE: Unexpected error occurred while trying to check for group existence.
  ACTION: Refer to the logs or contact Oracle Support Services. Note for advanced users: Launch the installer by passing the following flag '-ignoreInternalDriverError'..
Refer associated stacktrace #oracle.install.commons.util.exception.AbstractErrorAdvisor:6450


Referring to "4.1.4 Configure the Database Technology Stack" in Cloning Oracle E-Business Suite Release 12.1 with Multitenant Database using Rapid Clone (Doc ID 2560690.1),

Ran the command below.



RapidClone of target environment


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