Why is RTN(Return) TDS (Tax Deducted at Source) Invoice Generated With 'Never Validated' Status After Migrating from India Localization to GST (Goods and Service Tax)? (Doc ID 2872575.1)

Last updated on MARCH 04, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Post migration from Old India Localization to GST solution, RTN invoices are getting generated in 'Never Validated' status.

EXPECTED BEHAVIOR
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RTN invoice should get generated in 'Validated' status.

STEPS
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This issue can be reproduced at will with the following steps:

1. Go into the Responsibility: India Local Payables.
2. Navigate to Invoices--> Entry-->Invoices.
3. Enter a Prepayment invoice with TDS, validate it & make payment.
4. Enter a Standard invoice with TDS & validate it.
5. Apply Prepayment invoice on Standard invoice.
6. Validate Standard invoice post successful application of Prepayment.
7. RTN invoice generated in 'Never Validated' status. 

Changes

Migration from old India Localization to GST.

Cause

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