Stale Data Error -'You are trying to access a page that is no longer active' While Updating Supplier Type field In Supplier Details Page
(Doc ID 2873286.1)
Last updated on SEPTEMBER 27, 2023
Applies to:
Oracle iSupplier Portal - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.10 version, Supplier Registration Issues
When attempting to select and change the Supplier Type field to MSME-Micro or MSME-Medium
for a supplier in the Supplier Details page Organization Section, the following error is shown.
The "–" being used is a unicode value and not a regular hyphen symbol "-".
You are trying to access a page that is no longer active.
- The referring page may have come from a previous session. Please select Home to proceed.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Purchasing responsibility -> Supply Base> Suppliers -> Search Supplier
2. Organization Tab -> Click LOV for Type
3. Select the Supplier Type and change it to <Value1>–<Value2>
4. Error is shown
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |