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'Value for orig_system_reference must be unique' Error When Creating A Part Requirement (Doc ID 2873823.1)

Last updated on NOVEMBER 14, 2023

Applies to:

Oracle Spares Management - Version 12.2.9 and later
Information in this document applies to any platform.


On : 12.2.9 version, Spares Logistics

When trying to create a part requirement for a task,  the following error occurs:

1 Value for orig_system_reference must be unique
2 The following error occurred while processing the order: Value for orig_system_reference must be unique. Action: Please do the required setup or correct the error

The issue can be reproduced at will with the following steps:
1. Log in with Field Service Manager responsibility.
2. Open Create Service Request form and create a new service request.
3. Go to Tasks tab and create a new task.
4. Click on Parts button and create a part requirement for the task.




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