'Value for orig_system_reference must be unique' Error When Creating A Part Requirement
(Doc ID 2873823.1)
Last updated on JUNE 08, 2022
Applies to:Oracle Spares Management - Version 12.2.9 and later
Information in this document applies to any platform.
On : 12.2.9 version, Spares Logistics
When trying to create a part requirement for a task, the following error occurs:
1 Value for orig_system_reference must be unique
2 The following error occurred while processing the order: Value for orig_system_reference must be unique. Action: Please do the required setup or correct the error
The issue can be reproduced at will with the following steps:
1. Log in with Field Service Manager responsibility.
2. Open Create Service Request form and create a new service request.
3. Go to Tasks tab and create a new task.
4. Click on Parts button and create a part requirement for the task.
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