'Value for orig_system_reference must be unique' Error When Creating A Part Requirement
(Doc ID 2873823.1)
Last updated on NOVEMBER 14, 2023
Applies to:
Oracle Spares Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Spares Logistics
When trying to create a part requirement for a task, the following error occurs:
ERROR
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1 Value for orig_system_reference must be unique
2 The following error occurred while processing the order: Value for orig_system_reference must be unique. Action: Please do the required setup or correct the error
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in with Field Service Manager responsibility.
2. Open Create Service Request form and create a new service request.
3. Go to Tasks tab and create a new task.
4. Click on Parts button and create a part requirement for the task.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |