Dates Changes on The Order not Going Onto Delivery After Upgrade (Doc ID 2874557.1)

Last updated on JUNE 06, 2022

Applies to:

Symptoms

On : 12.2.10 version, Integrations & Conc. Program

ACTUAL BEHAVIOR
---------------
Dates changes done on the order line are not getting updated on the delivery
Thereby causing this change to not go into OTM.

EXPECTED BEHAVIOR
-----------------------
Expect delivery record to have matching date as order line.

Steps to replicate:
1. Login as order management responsibility
2. Open sales orders form
3. Query the order and select the order line
4. Update Request Date

==

Sales order analyzer output shows order lines:
Request Date: 28-FEB-22
Schedule Ship Date: 24-FEB-22

Delivery Detail record shows:
Date Requested: 28-FEB-22
Date Scheduled: 24-FEB-22
=> dates match with order lines

Delivery record shows:
Delivery ID: 32293528
Pickup Date: 24-JAN-22
Drop Off Date: 28-JAN-22

'Delivery Date Calculation Method' Shipping Global Parameter is set to NULL, which default to 'Scheduled Date, Requested Date'

Cause

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