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Hold Reason Functionality Not Working - Compensation Tab In CRM Resources Form (Doc ID 2874635.1)

Last updated on JUNE 02, 2022

Applies to:

Oracle CRM Technical Foundation - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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Hold Reason Functionality not working - Compensation Tab in CRM Resources Form





STEPS
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The issue can be reproduced at will with the following steps:
1. Login into CRM resource and update the hold reason in the compensation tab
2. Save the changes
3. Requery the form and the hold reason is still empty
4. Query the back end table jtf_rs_resource_extns_vl and it shows that it is on hold


Cause

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In this Document
Symptoms
Cause
Solution
References


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