Getting a DFF Error Message When Unapplying a Receipt on the Lease and Finance Management Receipts Page (Doc ID 2875203.1)

Last updated on AUGUST 01, 2022

Applies to:

Symptoms

When attempting to create a receipt or unapply receipt in Lease and Finance Management receipts screen, when a Descriptive Flex Field is setup, the following error occurs.

ERROR
The entered values for the descriptive flexfield AR_CASH_RECEIPTS is invalid.
Error creating receipt in AR

STEPS
 1. Using application developer responsibility, setup DFF with title "Receipt Information" as the following:
    Segments:
      20 Profit Center >> Attribute11
      30 Suspense reason code >> Attribute12
      40 Contract number >> Attribute13
      50 Case Number >> Attribute14
    Compile and freeze.
 2. Using Lease Super User responsibility, navigate to Lease.
 3. Then navigate to Operations > Receipts.
 4. Create a Receipt and enter all header information and DFF values.
 5. Click on Apply and receive the error.
 6. Also, search for the Receipt, open it and click Update.
 7. Perform action to unapply funds.
 8. Enter values in Additional Information (DFFs).
 8. Upon entering all DFF values, click Apply - the error presents.

Changes

Cause

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