My Oracle Support Banner

Incorrect Conversion Type And Conversion Date For Pre-Existing Sales Orders in ENTERED and BOOKED Status (Doc ID 2876336.1)

Last updated on JUNE 10, 2022

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

Have a large number of Sales orders in ENTERED and BOOKED status with
an INCORRECT Conversion Type = Corporate and Conversion Date DD-MMM-YYYY.

The transaction order type setup via the Financial Tab shows:
Conversion Type= CORPORATE instead of Conversion Type = BUYING.
Currently there are 6K Order Headers showing the wrong  Conversion Type

STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order: 2205000025
3. Header: Booked 
4. Navigate to Others Tab: Conversion Type: Corporate
    Conversion Date: <dd/mmm/yyyy>

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.