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The Line Region of the Quick Sales Order Has Display Issue ( Few Fields Are Hidden) (Doc ID 2876737.1)

Last updated on JUNE 21, 2022

Applies to:

Oracle Order Management - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.11 version, Quick Sales Order form

Actual Behavior
--------------------
On opening quick sales order form, only 5 fields are getting displayed and user is unable to view other fields in the Lines information.
However, all the other tabs added under Lines section are getting displayed properly. Issue is identified only  with "Main" tab of Lines section.

This issue is reported after upgrade from 12.1.3 to 12.2.11

Expected Behavior
-----------------------
Users should be able to view all the fields in the Main" tab of Lines section in Quick Sales Orders screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Orders* Returns -> Quick Sales Order form > Main tab of lines section
2. Verify if all the fields are displayed properly in the Main tab
3. If some fields are hidden, right click > show field and check if fields are available to display
4. observe that few fields are hidden and unable to view in show field section as well

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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