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Sales Order form does not See Organization Unit As Set in Multi-Org Profile Options (Doc ID 2877394.1)

Last updated on JUNE 28, 2022

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
Sales order form does not see organization unit as set in Multi-Org profile options.
As a result, users can not enter or update customer orders.
This issue was presented in [Responsibility Name] responsibility, but can be reproduced in any responsibility not using [Operating Unit Name] operating unit.
As screenshots show, MO: Operating Unit has the proper value, but the form seems to take another value.
Another forms in the same responsibility don't show the same issue

EXPECTED BEHAVIOR
-----------------------
Expect to see PASSA organization in sales order form

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set profile options at responsibility level
MO: Security Profile
MO: Default Operating Unit
2. Run 'Security List Maintenance' program.
3. Login as [Responsibility Name] responsibility
4. Open sales orders form


Cause

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In this Document
Symptoms
Cause
Solution
References


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