Interface Trip Stop Error "The update is not allowed because the source line is under WMS control" (Doc ID 2877751.1)

Last updated on JUNE 17, 2022

Applies to:

Symptoms

When attempting to run the interface trip stop (ITS)
the following error occurs.

ERROR
-----------------------
The ITS log file shows below error messages:

P_MODE ==> ALL
  P_STOP_ID ==> 32925545
  P_DELIVERY_ID ==> 60832705
  P_LOG_LEVEL ==> 1
  p_organization_id ==> 42





ERROR IN WSH_INTERFACE.PROCESS_RECORDS / UPDATE_INVENTORY_INFO

leaving handle_nonbulk_mode E
ship_confirm_new EXC ERROR: User-Defined Exception
Entering Procedure Clear_Request in Package OE_Delayed_Requests_Pvt
ENTERING DELETE_ATTRIBUTE_CHANGES -1
LEAVING OE_MSG_PUB.COUNT_AND_GET 1
rollback to om_ship_confirm
  After OE_Shipping_Integration_PUB.Ship_Confirm_New TIME: ==> 04/14/2022 07:53:01 PM
  l_return_status ==> E
  NO. OF OE MESSAGES :1
  Calling program unit OE_MSG_PUB.GET
  The update is not allowed because the source line is under WMS control.
Error msg: The update is not allowed because the source line is under WMS control.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to : Shipping > Transactions > Interfaces,
3. Choose Single Request - then select 'Interface Trip Stop - SRS',
4. Enter the delivery or stop and execute the request.
5. Submit request
6. Request completes in warning and above error messages are shown.

Changes

Cause

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