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Workflow Notification Mailer : Request For Information Not Working (Doc ID 2878208.1)

Last updated on JUNE 23, 2022

Applies to:

Oracle Workflow - Version 12.1.3 to 12.2.11 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Workflow Mailer

ACTUAL BEHAVIOR
---------------
 Request for Information  both from email and application  is not working.

EXPECTED BEHAVIOR
-----------------------
Once configured ,request for information should work  fine.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Once approval Email delivered
2.Click on Request for information


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot send mails for requesting more information

Changes

 na

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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