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Error "Internal Error - Task Merge" While Loading LPN From MSCA (Doc ID 2878278.1)

Last updated on JULY 01, 2024

Applies to:

Oracle Warehouse Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

User gets error "Internal Error - Task Merge" while performing pick load operation from MSCA/Telnet.


STEPS TO REPRODUCE
-----------------------
The issue can be reproduced at will with the following steps:
1. Connect to MSCA/Telnet
2. Choose Whse Mgmt responsibility
3. Navigagation: Tasks > Manual Tasks >Paper Based Pick >Provide Pick Id > Input reqd information > Click Load

 

Debug Log shows following error:

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[30-MAY-22 15:08:23] WMS_TASK_LOAD: l_progress = proc_insert_update_task:250
[30-MAY-22 15:08:23] WMS_TASK_LOAD: RAISE fnd_api.g_exc_error: User-Defined Exception
[30-MAY-22 15:08:23] WMS_TASK_LOAD: ROLLBACK
[30-MAY-22 15:08:23] WMS_TASK_LOAD: l_progress = TASK_MERGE_SPLIT:500
[30-MAY-22 15:08:23] WMS_TASK_LOAD: RAISE fnd_api.g_exc_error: User-Defined Exception
[30-MAY-22 15:08:23] WMS_TASK_LOAD: x_msg_count/Data = 1/WMSFND_API.G_MISS_CHARWMS_INTERNAL_ERRORFND_API.G_MISS_CHARNFND_API.G_MISS_CHARROUTINEFND_API.G_MISS_CHAR- proc_insert_update_taskFND_API.G_MISS_CHAR
[30-MAY-22 15:08:23] WMS_TASK_LOAD: ROLLBACK
[30-MAY-22 15:08:23] WMS_TASK_LOAD: l_progress = TASK_LOAD:140
[30-MAY-22 15:08:23] WMS_TASK_LOAD: RAISE fnd_api.g_exc_error: User-Defined Exception
[30-MAY-22 15:08:23] WMS_TASK_LOAD: x_msg_count/Data = 2/

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Mobile Log shows following error:

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[Thu Mar 03 11:54:34 IST 2022] (Thread-24) after closing
[Thu Mar 03 11:54:34 IST 2022] (Thread-24) UtilFns: stacked message - |Internal Error -Task_Merge_Split API - LOAD_SINGLE.|Internal Error - proc_insert_update_task.
[Thu Mar 03 11:54:34 IST 2022] (Thread-24) AMFL: return Failure calling wms_task_load

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Cause

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In this Document
Symptoms
Cause
Solution
References


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