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Not Able To Select A Newly Created Work Item To Add It To An Existing Strategy (Doc ID 2878516.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Advanced Collections - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Collections Agent UI
Not able to select a newly created work item to add it to an existing strategy. In the iex_stry_temp_work_items_tl table, the value "INSERTED" is found in column ZD_SYNC while other work items have SYNCED.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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